Nursing Home
Heritage Hall-Rich Creek
Certified beds
120
Avg. 102 residents a day
Ownership
For-profit
Limited liability company
Medicare
Certified
Since Dec 2003
Medicaid
Certified
Since Dec 2003
CMS rating
4
Above average
CMS star ratings
Staffing
| Role | This homeHome | Virginia avgVA | U.S. avgU.S. | |
|---|---|---|---|---|
| Total nurse staffing | 3.58 | 3.76 | 3.86 | |
| Registered nurse (RN) | 0.40 | 0.69 | 0.68 | |
| Licensed practical nurse (LPN) | 1.00 | 1.00 | 0.86 | |
| Nurse aide | 2.18 | 2.07 | 2.32 | |
| Total nurse staffing, weekends | 2.94 | 3.29 | 3.42 | |
| Physical therapist | 0.01 | 0.09 | 0.07 |
This homeU.S. average
Staff turnover
| Measure | This homeHome | Virginia avgVA | U.S. avgU.S. |
|---|---|---|---|
| Total nursing staff turnover | 38.4% | 48.1% | 45.8% |
| Registered nurse turnover | 45.5% | 48.2% | 42.9% |
| Administrators who left | 0 | 0.6 | 0.5 |
Staffing is reported by the facility to CMS through payroll-based journal data. Virginia and U.S. averages are calculated by WeFoundCare from the same CMS file (289 Virginia and 14,680 U.S. facilities).
Inspections and penalties
Most recent inspection
10health deficiencies
Mar 14, 2024 · 10 standard, 1 complaint
Virginia average: 14.4 · U.S. average: 9.2
Virginia average: 14.4 · U.S. average: 9.2
Prior inspection
2health deficiencies
Dec 9, 2021 · standard and complaint surveys combined
FinesNone
Payment denials0
Abuse citation flagNot flagged
Special Focus FacilityNo
Care types offered
Nursing home
Skilled nursing, 120 Medicare-certified beds
Location
120 Old Virginia Ave, Rich Creek, VA 24147
Giles County · 0.5 mi from the center of Rich Creek
Facility details
Legal business nameRich Creek Life Care, LLC.
OperatorHeritage Hall
OwnershipFor-profit limited liability company
Facilities in chain15
Medicare approvedDec 1, 2003
Chain average rating4.1 of 5
Resident and family councilResident council
Ownership change, last 12 monthsNo
Sprinklers in all required areasYes
CMS Certification Number495371
Source: CMS Care Compare, Nursing Home Provider Information, processed Sep 1, 2026.
Last updated on WeFoundCare: Oct 20, 2026.
Suggest a correctionLast updated on WeFoundCare: Oct 20, 2026.