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Nursing Home

Sonterra Health Center

18514 Sonterra Pl, San Antonio, TX 78258
1 out of 5CMS overall rating·Much below average
Certified beds
124
Avg. 102 residents a day
Ownership
For-profit
Limited liability company
Medicare
Certified
Since Nov 2007
Medicaid
Certified
Since Nov 2007
CMS rating
1
Much below average

CMS star ratings

Updated Sep 1, 2026
Overall rating
Combines health inspections, staffing and quality measures
Much below average
Health inspections
Results of the last three years of on-site state inspections
Below average
Staffing
Nurse staffing hours and staff turnover
Much below average
Quality measures
Clinical outcomes for long-stay and short-stay residents
Above average
Long-stay residents
Much above average
Short-stay residents
Above average

Staffing

Hours per resident per day
RoleThis homeHomeTexas avgTXU.S. avgU.S.
Total nurse staffing
3.533.393.86
Registered nurse (RN)
0.250.430.68
Licensed practical nurse (LPN)
1.340.950.86
Nurse aide
1.942.012.32
Total nurse staffing, weekends
2.862.983.42
Physical therapist
0.200.070.07
This homeU.S. average

Staff turnover

MeasureThis homeHomeTexas avgTXU.S. avgU.S.
Total nursing staff turnover54.6%55.3%45.8%
Registered nurse turnover66.7%54.6%42.9%
Administrators who left10.70.5

Staffing is reported by the facility to CMS through payroll-based journal data. Texas and U.S. averages are calculated by WeFoundCare from the same CMS file (1,177 Texas and 14,680 U.S. facilities).

Inspections and penalties

Last 3 years
Most recent inspection
9health deficiencies
Jul 10, 2026 · 7 standard, 2 complaint
Texas average: 9.4 · U.S. average: 9.2
Prior inspection
31health deficiencies
May 15, 2025 · standard and complaint surveys combined
Fines3 fines · $80,964
Payment denials1
Infection control citations3
Abuse citation flagNot flagged
Special Focus FacilityNo

Care types offered

From licensing and certification records
Nursing home
Skilled nursing, 124 Medicare-certified beds
CMS Care Compare
Memory care
No Alzheimer certification on file
Texas HHSC

Location

Bexar County
18514 Sonterra Pl, San Antonio, TX 78258
Bexar County · 10.5 mi from the center of San Antonio
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Facility details

CMS provider record
Legal business nameGuadalupe County Hospital Board
OperatorThe Ensign Group
OwnershipFor-profit limited liability company
Facilities in chain344
Medicare approvedNov 28, 2007
Chain average rating3.2 of 5
Resident and family councilResident council
Ownership change, last 12 monthsNo
Sprinklers in all required areasYes
CMS Certification Number676158
Source: CMS Care Compare, Nursing Home Provider Information, processed Sep 1, 2026.
Last updated on WeFoundCare: Oct 19, 2026.
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