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Nursing Home

White Oak Manor - Charlotte

4009 Craig Ave, Charlotte, NC 28211
1 out of 5CMS overall rating·Much below average
Certified beds
180
Avg. 141 residents a day
Ownership
For-profit
Corporation
Medicare
Certified
Since Nov 1983
Medicaid
Certified
Since Nov 1983
CMS rating
1
Much below average

CMS star ratings

Updated Sep 1, 2026
Overall rating
Combines health inspections, staffing and quality measures
Much below average
Health inspections
Results of the last three years of on-site state inspections
Much below average
Staffing
Nurse staffing hours and staff turnover
Average
Quality measures
Clinical outcomes for long-stay and short-stay residents
Above average
Long-stay residents
Much above average
Short-stay residents
Above average

Staffing

Hours per resident per day
RoleThis homeHomeNorth Carolina avgNCU.S. avgU.S.
Total nurse staffing
3.533.853.86
Registered nurse (RN)
0.470.620.68
Licensed practical nurse (LPN)
0.930.890.86
Nurse aide
2.132.342.32
Total nurse staffing, weekends
3.113.423.42
Physical therapist
0.040.090.07
This homeU.S. average

Staff turnover

MeasureThis homeHomeNorth Carolina avgNCU.S. avgU.S.
Total nursing staff turnover48.6%49.0%45.8%
Registered nurse turnover40.0%45.6%42.9%
Administrators who left10.70.5

Staffing is reported by the facility to CMS through payroll-based journal data. North Carolina and U.S. averages are calculated by WeFoundCare from the same CMS file (419 North Carolina and 14,680 U.S. facilities).

Inspections and penalties

Last 3 years
Most recent inspection
10health deficiencies
Apr 13, 2026 · 5 standard, 7 complaint
North Carolina average: 4.7 · U.S. average: 9.2
Prior inspection
10health deficiencies
Mar 27, 2025 · standard and complaint surveys combined
Fines3 fines · $69,804
Payment denials0
Abuse citation flagNot flagged
Special Focus FacilityNo

Care types offered

From licensing and certification records
Nursing home
Skilled nursing, 180 Medicare-certified beds
CMS Care Compare

Location

Mecklenburg County
4009 Craig Ave, Charlotte, NC 28211
Mecklenburg County · 3.1 mi from the center of Charlotte
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Facility details

CMS provider record
Legal business nameLegal Business Name Not Available
OwnershipFor-profit corporation
Medicare approvedNov 15, 1983
Resident and family councilResident council
Ownership change, last 12 monthsNo
Sprinklers in all required areasYes
CMS Certification Number345238
Source: CMS Care Compare, Nursing Home Provider Information, processed Sep 1, 2026.
Last updated on WeFoundCare: Oct 20, 2026.
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