State and local agencies rarely take a family’s word for a veteran’s rating. They ask for proof, and the document most of them accept is VA’s Benefit Summary Letter, sometimes called an award letter.
Here’s what it is, how to get it for an aging parent, and how to use it without slowing down an application.
What the letter is
The Benefit Summary Letter is a VA document proving a veteran’s status for benefits. VA lists it, under service history and disability compensation, as the benefits and service summary, alongside separate letters for proof of VA income and service verification1. It can be downloaded from VA.gov after signing in, and VA treats it as valid even if the mailing address printed on it is out of date1.
The letter typically shows a veteran’s service dates and character of discharge, combined service-connected rating, current monthly payment amount and effective date, and status items such as whether the rating is permanent and total or whether VA pays at the 100% rate because of unemployability12. On the download page, the veteran can choose which of these items to include1.
What families use it for
- Property tax exemptions. Most states tie disabled veteran exemptions to a rating, a permanent and total finding or TDIU. See property tax exemptions by state.
- State veterans benefits. Vehicle registration fee waivers, license plates, park passes, hunting and fishing licenses and state veterans home applications often ask for it. See state perks by rating.
- Proof of income. Medicaid, SSI, housing and assisted living financial reviews may need proof of the VA payment. See VA benefits and Medicaid.
- VA health care and dental. A 100% or TDIU status opens full VA dental care3. See VA dental care.
- Military retirees. A rating proof helps when checking CRDP or CRSC eligibility4.
How to download it
- Sign in to VA.gov. Use Login.gov or ID.me. The letter is under VA letters and documents1.
- Confirm the address. VA asks you to review the address on file first; the letter is valid even if the address is outdated1.
- Choose what to include. Select the items the agency asked for, such as rating, P&T status or monthly payment1.
- Download the PDF. VA says you'll need a current version of Adobe Acrobat Reader1.
- Print or save a few copies. Agencies often want a recent letter, so download a fresh one each time.
If a parent can’t sign in, a family member shouldn’t use the parent’s login. Options include calling VA’s MyVA411 line, visiting a regional office, or asking an accredited representative with power of attorney to request the letter15.
Choosing what to show
Include only what the agency needs. A property tax office usually needs the rating and whether it’s permanent and total; it doesn’t need the monthly amount. A Medicaid caseworker usually needs the monthly payment, which the proof-of-income letter also covers1. Leaving out unneeded details protects privacy and avoids confusion.
A worked example
A daughter is helping her father, rated 100% permanent and total, apply for his county’s disabled veteran property tax exemption. She downloads his Benefit Summary Letter with the rating and P&T boxes selected and leaves off the payment amount. A month later, when he applies for Medicaid nursing home coverage, she downloads a new version with his monthly compensation, $3,938.58 for a single veteran in 2026, to prove income16.
After a veteran dies
Surviving spouses who receive DIC or Survivors Pension may need proof of that status for state benefits like property tax exemptions. VA’s letters page covers letters for people receiving benefits, so a survivor receiving payments can sign in and check what’s available, or call VA1. See property tax help for surviving spouses.
When the letter is wrong or missing
- No letters available. The veteran may not have a rating or award on file yet. Ask VA or a veteran service officer.
- The rating looks wrong. The letter reflects VA's current decision. If you disagree, see VA decision reviews7.
- P&T status not shown. VA only marks permanent and total when it has made that finding. A claim may be needed.
- Download trouble. VA's MyVA411 line can help1.


